Update Order Details
Our team gets orders out the door with impressive speed & precision. It may be too late to change your order, but shoot us a note at [email protected] with the correct info & we’ll figure it out.
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Orders & Shipping
Order details, shipping timelines, international shipping, and lost or stolen shipments.
Shipping Timelines
We use a fulfillment team to get these beauts out the door with impressive precision. However, our team does not ship on the weekends, and the weekday shipping window cuts off at 12pm ET on Friday. It would be great if we could ship 7 days a week, bu
International Shipping
We ship Ombraz anywhere in the world. International shipping rates vary by country and if everything goes smoothly through customs, they should deliver within a week. Please know that we do not pay custom/duty fees in the event that your order is hel
Lost or Stolen Shipments
If your order has been marked as delivered but is nowhere to be found, if you have proof that your package has been stolen, or if you accidentally shipped your Ombraz to the wrong address:. Please send an email with your order number to support@ombra