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Orders & Shipping

Order details, shipping timelines, international shipping, and lost or stolen shipments.

Update Order Details

Our team gets orders out the door with impressive speed & precision. It may be too late to change your order, but shoot us a note, here, with the correct info & we’ll figure it out.

Shipping Timelines

We use a fulfillment team to get these beauts out the door with impressive precision. However, our team does not ship on the weekends, and the weekday shipping window cuts off at 12pm ET on Friday. If you order on Friday after 12pm ET, your order wil

International Shipping

We ship Ombraz anywhere in the world. International shipping rates vary by country and if everything goes smoothly through customs, they should deliver within a week. Please know that we do not pay custom/duty fees in the event that your order is hel

Lost or Stolen Shipments

If your order has been marked as delivered but is nowhere to be found, if you have proof that your package has been stolen, or if you accidentally shipped your Ombraz to the wrong address, please shoot us a note with your order number, here. We'll ge

Where do Ombraz ship from?

Ombraz ship from our fulfillment center in Chatanooga, Tennesee. Nope, we’re not headquartered there. (Our whole team is remote, but we started out in Seattle, WA.). Nope, Ombraz aren’t made there. (Ombraz are made in Italy.). So why do we ship from